Terms and Conditions

OPERATION AND JURISDICTION

All goods and services specified in our catalogue/s, web site and price list/s are offered to our standard conditions of sale as herein unless specifically varied by us in writing. Orders are accepted by us only on the terms that these conditions of sale shall be deemed to be incorporated in any contract arsing therefrom. Conditions sought to be imposed by the customer which conflict with these conditions of sale shall be inapplicable to any contract. These conditions of sale shall be construed and operated in accordance with the law of Australia and any contract incorporating these conditions of same shall be subject to the exclusive jurisdiction of the courts in Australia.


LIMIT OF LIABILITY

All warranties, guarantees and conditions other than those expressed or specifically referred to whether implied by common law, statute or customs of trade or otherwise are herby expressly excluded.

We accept no liability for any consequential loss, damage or expense of any kind arising from, or in consequence of any fault or defect of any nature whatsoever.

We accept no liability for death, injury, loss or damage of any kind whatsoever whether to person or property however caused, arising out of or in connection with any products, goods or services supplied by us.

We accept no liability in respect of loss or damage to third parties caused directly or indirectly by any products, goods or services supplied by us and we shall be indemnified at all times by the customers against such loss or damage.

Goods supplied may safely be used for the purpose specified, and within the limitations set out in the current literature, providing normally accepted methods of use are employed. We accept no liability where goods are used other than for the purpose specified, and within the limitations set out in our current literature, unless we have previously received details of the intended use of the goods and submitted in writing to our customers our specific recommendations.


DESCRIPTIONS AND SPECIFICATIONS

All descriptions and specifications, including drawings and particulars of weights and dimensions are submitted in writing or stated verbally, and the descriptions and illustrations contained in our catalogues, price lists and other literature are intended merely to present a general idea of the goods described and shall not form part of the contract. In accordance with our policy of constantly improving products, we reserve the right to change the specification or delete items from our catalogue/s, web site, price list/s and other literature without prior notice.


PERFORMANCE

All performance figures given by us for what we manufacture are based on our experience and are such as they expect to be obtained on test under our conditions. We accept no liability in the event that a product does not perform as expected under conditions other than those specified.


THIRD PARTY SUPPLIED PRODUCTS

These are supplied under their own guarantee conditions and time period. We accept no responsibility for non conformance or non compliance of these products to their specifications or their reliability. We will however act on the buyers behalf to negotiate with the manufacturer a satisfactory outcome.


DELIVERY

Delivery is dependent on the size, mix and complexity of the order. This can range from one week to upto 3 months as specified herein. Although we make every effort to meet our delivery time frames, we cannot accept liability for any loss or damage due to delays beyond our control.

 

TRANSPORT AND INSURANCE

All goods leave our site in good condition. Insurance is an optional extra at checkout. Freight calculation is based on weight, volume and destination.

 

PRICES

All prices are quoted in AUD$ unless otherwise stated and prices are subject to change without notice. Prices given verbally are intended for guidance only and unless otherwise agreed in writing, orders will be invoiced at prices ruling at date of despatch. GST is applied to all orders within Australian on taxable items. All prices are ex works and exclude packaging, handling, insurance and associated shipping costs.

 

PAYMENT

We accept Visa and Mastercard. Order must be paid for prior to shipping.

 

VARIATIONS TO CONFIRMED ORDERS

There will be no changes or amendments made to finalised orders. Chrysanthos will amend the order if an item is out of stock and refund that portion.

 

RETURNS, REFUNDS & REPLACEMENTS

A customer has 7 days from date of receipt of goods to notify us of any discrepancies between what has been ordered and what has been invoiced and delivered. Any discrepancies will be rectified accordingly through a refund or re-dispatch. This also applies for damaged or faulty products.

 

DAMAGE AND INSURANCE CLAIMS

We will compensate for damage where it can be shown to be due to poor packaging on our end. The compensation will be in the form of replacement product or a refund.

If the goods have been damaged in transit, then a claim should be made against insurance if taken out at checkout.

 

ELECTRONIC COMMUNICATIONS

You consent to receive electronic communications from Chrysanthos either in the form of email sent to you at the email address listed on your account or by communications posted on the Sites.

 

CHANGES TO TERMS AND CONDITIONS

These terms and conditions may change without notice. Customers should request latest terms and conditions when ordering.